Shipping policy

Shipping Policy

Last updated: May 25, 2026

Thank you for shopping with Shadow Lab. Below you'll find all the information about how we ship your orders.

Processing Time Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Carriers We ship via DPD and GLS.

Delivery Times

• 🇭🇷 Croatia: 2–3 business days
• 🇪🇺 European Union: 5–7 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

Shipping Costs Shipping costs are calculated at checkout based on your delivery address, package weight, and selected carrier.

Free Shipping We periodically offer free shipping promotions. Check our store for current offers.

Order Tracking Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your shipment.

Customs & Import Duties (EU) For shipments within the EU, no customs duties apply. Shadow Lab complies with all applicable EU regulations regarding cross-border trade.

Questions? Contact us at: shadowlab031@gmail.com